Privacy Policy

Effective Date: August 1, 2026

Awe Oil respects your privacy. This Privacy Policy explains the information we may collect through our website and business operations, how we use it, when we may share it, and the choices available to you.

1. Information We May Collect

Information You Provide

We may collect information that you provide when you call us, request information, place an order, enroll in automatic delivery, or otherwise communicate with us.

This may include:

Your name
Telephone number
Email address
Billing and delivery address
Fuel type and requested quantity
Tank and fill-location information
Delivery instructions
Payment and transaction information
Records of your communications with us
Information relevant to automatic-delivery estimates
Any other information you voluntarily provide

Please do not submit sensitive personal information through an unsecured website form.

Information Collected Automatically

When you visit the website, our website platform and service providers may automatically collect limited technical information, such as:

Internet Protocol address
Browser and device type
Operating system
Referring website
Pages viewed
Approximate location derived from an IP address
Date, time, and duration of visits
Cookie and similar technology information

2. How We Use Information

We may use personal information to:

Respond to questions and requests
Verify whether an address is in our delivery area
Process and schedule fuel orders
Provide heating oil and off-road diesel deliveries
Administer automatic-delivery accounts
Process payments and maintain transaction records
Contact customers about orders, scheduling, account matters, or service changes
Operate, maintain, secure, and improve the website
Detect fraud, misuse, security incidents, or unlawful activity
Maintain business, accounting, tax, and delivery records
Comply with legal and regulatory obligations
Protect our customers, employees, property, and legal rights

3. Payment Information

When payment is made by debit card, credit card, or another electronic method, payment information may be processed by a bank, card network, or third-party payment processor.

Awe Oil may receive information about the transaction, such as the payment status, amount, date, and limited account details. We may not receive or retain the complete card number when it is processed directly by a third-party provider.

4. Cookies and Similar Technologies

The website may use cookies and similar technologies that are necessary for website operation, security, performance, and user preferences.

Depending on the tools installed on the website, cookies may also be used to understand website traffic and usage.

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the website function.

5. Google Maps and Other Third-Party Content

The website may include Google Maps, directions, or other content provided by Google. Embedded Google services may collect technical and usage information in accordance with Google’s own policies. Google specifically identifies embedded Google Maps as a service integrated into third-party websites, and its Maps API policies require sites using the Maps JavaScript API to maintain publicly accessible terms and privacy disclosures.

Other third-party services may also collect information according to their own privacy policies.

6. How We May Share Information

We may share personal information with:

Employees and authorized representatives who need it to provide service
Website-hosting and technology providers
Payment processors, banks, and card networks
Accounting, legal, insurance, and professional advisers
Delivery, communications, or customer-service vendors
Government agencies, regulators, courts, or law-enforcement authorities when required
A buyer, successor, or adviser involved in a merger, sale, restructuring, or transfer of the business

We may also share information when reasonably necessary to prevent fraud, protect safety, enforce agreements, or protect legal rights.

7. Sale and Targeted Advertising

Awe Oil does not sell personal information for money and does not use personal information for targeted advertising across unrelated websites.

Keep this section only if that statement accurately reflects all advertising, analytics, and website tools you use.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Complete deliveries and manage customer accounts
Maintain transaction, tax, and business records
Resolve disputes and respond to customer questions
Meet legal, insurance, accounting, and regulatory requirements
Protect against fraud, claims, and security incidents

Retention periods may vary based on the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, electronic transmission, storage system, or business record system can be guaranteed to be completely secure. You should avoid sending confidential payment or identity information through ordinary email or unsecured website forms.

10. Your Privacy Choices and Rights

You may contact us to request that we:

Confirm whether we maintain personal information about you
Provide access to certain personal information
Correct inaccurate information
Delete certain information
Provide a copy of certain information
Stop particular communications
Review a privacy-related decision

These rights may depend on where you live, the nature of the information, and whether an applicable law covers the request.

We may need to verify your identity before completing a request. We may also retain information when required for transactions, accounting, legal compliance, fraud prevention, safety, or the establishment or defense of legal claims.

Delaware residents may have rights to access, correct, delete, and obtain copies of covered personal data, as well as rights concerning targeted advertising, data sales, and certain automated decisions when the Delaware law applies.

11. Children’s Privacy

The website is intended for adults seeking fuel-delivery information and is not directed to children under 13.

We do not knowingly collect personal information online from children under 13. Contact us if you believe a child has submitted personal information through the website.

12. Third-Party Websites

The website may link to websites or services operated by other organizations.

We are not responsible for the privacy, security, availability, or content of third-party websites. Review their privacy policies before providing them with personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, practices, or legal obligations.

The revised policy will be posted on this page with an updated effective date.

14. Contact Us

Questions, requests, or concerns about this Privacy Policy may be directed to:

Awe Oil
122 Capitol Trail
Newark, Delaware
Phone: 302-737-1123
Website: aweoil.com